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Theory, Analysis and Reviews on UX User Experience Research and Design

Articles tagged mental model

The Human Factors Science Behind The 737MAX MCAS Problem and Why The MAX Should Be Scrapped

The Spin There has been a great deal of back and forth over the reasons two Boeing 737 MAX airliners took the lives of 346 innocent souls. At the core of the problem is the classic duality of man vs. machine. Were the crashes the result of incompetent pilots and failure to follow procedures (The Man) or was … Continue reading The Human Factors Science Behind The 737MAX MCAS Problem and Why The MAX Should Be Scrapped