How Do Development Teams Produce World-Class Products? For consumer-facing hardware or software to have high levels of usability and UX quality, they must undergo rigorous professional usability testing before design freeze. Such professional testing must make use of a wide range of mockups, simulations, and functional prototypes. It turns out that such testing is a fundamental … Continue reading Why Professional Usability Testing Matters
Spinning gold from code This is an object lesson in why hardware design is exceedingly difficult for software businesses. It is always an interesting exercise to watch a software-based and cloud-delivered business, even a very clever one with a massive user base and a seemingly successful business model, attempt hardware design. There is a certain arrogance … Continue reading Why SNAP Spectacles Failed: A Detailed Professional Usability Heuristics Analysis
Important peer-reviewed and informally published recent research on user interface design and user experience (UX) design. For the benefit of clients and colleagues we have culled a list of approximately 70 curated recent research publications dealing with user interface design, UX design and e-commerce optimization. In our opinion these publications represent some of the best … Continue reading User Interface Design and UX Design: 80+ Important Research Papers Covering Peer-Reviewed and Informal Studies
Background: The following long-form post is based, in part, on the seminar sponsored by the New York Technology Council / UX Design Track titled: “Apple vs. Samsung: What the case means to software development and UX design”2 . The session was held in New York on October 23, 2012. The session featured presentations by Christopher … Continue reading Apple v. Samsung: Impact and Implications for Product Design, User Interface Design (UX), Software Development and the Future of High-Technology Consumer Products
The usual question: Over the past 40+ years as a consultant in the field generally known as human factors engineering (aka usability engineering), I have been asked by hundreds of clients why users don’t find their company’s software engaging. The answer to this persistent question is complex but never truly elusive. This question yields to … Continue reading Why Angry Birds is so successful and popular: a cognitive teardown of the user experience
When tasked with creating compelling and empowering user interfaces for new high technology products and services, companies can learn more from the struggling airline industry than from Google or even Apple. The fact is, there is scant reliable data available on how to actually create compelling user interface solutions that are based on demonstrated real-world … Continue reading What US Airways Flight 1549’s ditching in the Hudson River teaches companies about how to create world-class user interface design solutions
