Amgen

Conducted extensive formative and summative studies for submission to FDA including 3D micro-motion and EMG testing for determining device manipulation and needle pain in the use of consumer drug delivery devices.

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1

Multiple Projects

Citibank

Online UX Optimization and Global HCI Standards Development

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2

Multiple Projects

Harvard University Endowment

Executed Complex Information and Decision Analysis for a Very Large Data Set of Highly Divergent Investment Funds. Designed and Tested New UX / HCI Information Display Platform Focused On Providing Rapid Visualization of Fund Status by the Board and Trading Departments.

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3

Multiple Projects

NASA

Executed complex human factors engineering research and workstation / user interface (UI) design programs resulting in the creation of a new generation of mission control launch centers for NASA Space Shuttle operations.

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4

Multiple Projects

Whitney Museum of Art

Executed Advanced Neuroscience-Based Research to Aid in UX Optimization and Brand Enhancement of Whitney.Org and Related Web Presence

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5

Multiple Projects

New York Stock Exchange

In a multi-year engagement, MUS executed business-critical human factors engineering research and complex user interface design programs resulting in the creation of a new generation of screen-based (fixed and hand-held) trading systems that dramatically improved trading performance, reduced training time and reduced errors. Solutions verified by independent usability testing. Core concepts implemented by other major exchanges and trading platforms worldwide. MUS received Interactions Design award from Association of Computing Machines for this effort.

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6

Multiple Projects

Tiffany & Company

Conducted formal ergonomic analysis of subminiature production processes, workstation design, process design, production of advanced ergonomic workstations, and support tools. Also executed worker longevity predictions based on workplace optimization data.

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7

Multiple Projects

Google ATAP

Conducted extensive ergonomic and user prefererence testing for advanced consumer product concepts including application of robust 3D manipulation analysis, EMG testing, and large-scale market segmentation analysis.

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8

Multiple Projects

Apple

Conducted various confidential research programs spanning 3 decades.

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9

Multiple Projects

United States Department of Defense

Conducted extensive usability testing, UX optimization research, and UX design for series of critical DOD web interfaces for military personnel and DOD operational staff.

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10

Multiple Projects

MTV Viacom

Conducted multi-year longitudinal usability testing and UX optimization research for multiple primary MTV media properties. Applied advanced cognitive modeling methods in optimization of teen interactions with new media sites.

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11

Multiple Projects

Sony

Complex Total User Experience Optimization (TUXO) Analysis of Portal Music Devices and Online Music Acquisition Systems

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12

Multiple Projects

Leukemia and Lymphoma Society LLS

Conducted extensive usability and information transfer analysis of online content categories and presentation formats focused on defining information structures that had the greatest impact on clinical outcomes of cancer patients.

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13

Multiple Projects

United States Supreme Court

Primary author in the creation, management, and promotion of influential amicus brief for SCOTUS Apple v. Samsung appeal. Brief signed by 113 world-famous designers and architects including: Dieter Rams, Calvin Klein, Sir Terrence Conran, Norman Foster, and many others.

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14

Multiple Projects

Trading Technologies, Inc.

Conducted extensive research in global financial service markets related to complex futures spread trading behaviors. Developed high-performance trading interfaces which resulted in production of multiple utility patents for GUI design.

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15

Multiple Projects

International Rescue Committee

Design and Execution of Large-Scale Online UX Optimization Research Program to Optimize Giving to IRC Global Refugee Crisis Programs

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16

Multiple Projects

Look! Campaign

Conducted Detailed, Live Environmental Human Factors Analysis of the Look! Pedestrian Walkway Messaging System Installed in NYC by NYC DOT.

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17

Multiple Projects