Total user experience optimization
Our new media research methods measure the entire customer experience covering retail store design, package design, product design, web site interfaces and call center support as a continuous engagement flow. Our findings have provided leading clients with tactical and strategic insights that have been used in the formulation of major new media strategies.
The success of virtual worlds depends on high levels of user engagement. MNM has executed complex research programs covering virtual world avatar behaviors and in-world engagement. These studies have provided our clients with the necessary framework to make significant investments in future VR properties.
To maximize success, nonprofit organizations must have a deep understanding of giving behaviors across a wide range of social frameworks. MNM research provides strategic and tactical direction for reconfiguration of core nonprofit messaging across traditional and online fundraising campaigns to maximize donations.
CEO level strategy
Every CEO knows that increasing shareholder value determines success, an objective more difficult to attain because new media platforms are now the only options for sustaining growth over the longer term. Our research methods address these critical C-level concerns by mapping new media strategy to your formal business objectives.
Brand impact across new media platforms
Migrating your existing products and services to new media platforms can have a negative impact on brand equity and perception. MNM research helps clients objectively determine how to create new media delivery solutions that retain or expand the desired set of established brand attributes.