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The Science Behind User Experience UX Design and Usability Testing

A recorded interview with Charles Mauro CHFP conducted by Robynn McCarthy

Our newest post is a recent in-depth live interview recording of Charles L Mauro covering his more than 30 years as a leading usability scientist. If you are wondering why some products are easy to use and others much less so, why Apple products are so successful, what does it take to create a world-class user experience you will find the interview eye opening if not highly thought provoking.

Listen to the interview below.

This interview was conducted by Robynn McCarthy, Co-host, Skepticality: The Official Podcast of Skeptic Magazine dedicated to critical thinking and science.

Download an MP3 of the interview here.
Download the podcast from iTunes here.

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4 Comments

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  1. The above interview of the famous scientist has provided a lot of knowledge about the usability testing. This post is really very useful. Thanks a lot.

  2. I think with eye tracking, heat map interpretation is very tricky indeed. Great interview.

  3. some really great insights into this area of experience and the optimization of the use of technology.

  4. A very interesting interview – thank you for posting. I was also pleased to hear Charles’ “on the spot” review of the Skype first user experience; I wonder – did you send Skype a bill for that insight? :) For others who don’t have time to listen the the whole interview, look for another post on this site called: Why Angry Birds is so successful and popular: a cognitive teardown of the user experience.

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