
Important peer-reviewed and informally published recent research on user interface design and user experience (UX) design.
For the benefit of clients and colleagues we have culled a list of approximately 50 curated recent research publications dealing with user interface design, UX design and e-commerce optimization.
In our opinion these publications represent some of the best formal research thinking on UI and UX design. These papers are also among the most widely downloaded and cited formal research on UI / UX design. We have referenced many of these studies in our work at MauroNewMedia.
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Popularity: 2% [?]
Tags: Usability testing, User experience, User Experience Design, user interface, user interface design, ux, ux design, ux research
What do the SUV and the iPhone have in common?
Here is an interesting question: what was the single most profitable factory in the history of modern mass production? Would you be surprised to know that it was an outdated Ford Truck Plant in Wayne Michigan? Malcolm Gladwell, in the New Yorker said, “In 1998, the Michigan Truck Plant grossed eleven billion dollars, almost as much as McDonald’s made that year. Profits were $3.7 billion. Some factory workers, with overtime, were making two hundred thousand dollars a year.” How is this possible given the vast efficiency of the world’s production facilities ranging from Berlin to Bangkok? It was possible because what was produced there was a product so outdated and low cost yet so overpriced and in such demand that it drove the entire American automobile industry to staggering levels of profitability. Starting in 1996, the Wayne Michigan Truck Plant produced the Ford Expedition SUV…the vehicle that some have said started it all…the SUV generation. As it turns out on July 22nd, 2008 Ford announced that it was converting the Wayne Truck Plant to production of the Ford Focus, a sub-compact design. When the last Expedition rolled off the assembly line, so went the SUV, and for the most part the American automobile industry. Here is our take on what went wrong and why, surprisingly, the SUV is important to corporations large and small that are focused on developing powerful and robust user experiences.
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Popularity: 4% [?]
Tags: Automobile design, Detroit and the SUV, Detroit bail out, FUE, iPhone, iPhone battery life, SUV design, SUV market research, SUV User Experience, User experience case study, User Experience Design
The 2008 presidential campaign was dominated by four powerful women—Hillary, Sarah, Michelle, and Amy. You probably don’t recall Amy. However, Amy was at the center of how the Obama campaign created the most engaging and powerful web experience, not only in political history but possibly in web history. This was a user experience that so overwhelmed the McCain camp as to make one wonder if McCain actually knew the web existed. In brief, here is Amy’s story and how she expanded our understanding that Web 2.0 user experience design is more science than art and more MTV than CNN.
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Popularity: 3% [?]
Tags: making web 2.0 features usable, Obama on the web, social networking, uber-connectors, usability, user engagement, User Experience Design, Web 2.0
2007 was a significant year for user experience design. Several UED innovations fundamentally altered the way users will interact with important technology platforms in the future. Most notable was the introduction of the iPhone, which changed how mobile Telco systems are developed and presented to users. Important user experience design innovations in gaming applications were Guitar Hero and the Nintendo Wii. Google Docs received kudos, but with interesting reservations. Recent developments at MTV are also noted.
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Popularity: 2% [?]
Tags: Google, iPhone, User Experience Design

As with all things “Google” there is a shallow answer and the deep answer. On the shallow dimension the beta release of Chrome means little. Chrome is a deeply flawed user experience design which presents many user experience (UX) problems solved in Netscape V.1. It takes some doing for Chrome to make IE and FireFox appear intuitive by comparison. One is struck by the curious user experience complexity of Chrome. Certain critical features like bookmark management simply disappeared or were buried so deep in the interface structure as to require Google search to find them. Are these user experience design problems the result of simple oversight or straight-out wrong-headed application of UX design methodology? A scan of recent information published on the UX design of Chrome provides interesting insight into this question.
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Popularity: 5% [?]
Tags: Google, User Experience Design