Click the image below to view a recent article by Charles Mauro entitled “User-Centered Design in the New World of Complex Design Problems,” published in the Winter 2012 edition of Innovation. The article focuses on the ways that user-centered design has changed and continues to change in the context of our increasingly connected digital world, highlighting particular trends that have an effect on this shift.
For more information on the Innovation publication, visit http://www.idsa.org/innovation
Popularity: 1% [?]
Important peer-reviewed and informally published recent research on user interface design and user experience (UX) design.
For the benefit of clients and colleagues we have culled a list of approximately 50 curated recent research publications dealing with user interface design, UX design and e-commerce optimization.
In our opinion these publications represent some of the best formal research thinking on UI and UX design. These papers are also among the most widely downloaded and cited formal research on UI / UX design. We have referenced many of these studies in our work at MauroNewMedia.
Continue reading »
Popularity: 2% [?]
Tags: Usability testing, User experience, User Experience Design, user interface, user interface design, ux, ux design, ux research
http://360vr.com/2011/06/22-discovery-flight-deck-opf_6236/index.html
MauroNewMedia Sponsor
PulseUX Blog / NYTECH UX Design Series 2013 / IDSA Design Protection Section
Popularity: 1% [?]
Background: The following long-form post is based, in part, on the seminar sponsored by the New York Technology Council / UX Design Track titled: “Apple vs. Samsung: What the case means to software development and UX design”2 . The session was held in New York on October 23, 2012. The session featured presentations by Christopher V. Carani Esq.3 , Robert S. Katz Esq.4 and Charles L. Mauro CHFP5 . The seminar was created and moderated by Charles L. Mauro.
Continue reading »
Popularity: 2% [?]
Data and More Data
Everywhere we turn in the development of technology-based business models the world is focusing on data. Big Data, Structured Data, Unstructured Data, Fast data, Slow data, even Data about Data. This transformation to a research and data-driven decision-making process started with web analytics and has now migrated to the design and development of all manner of user experiences for high-technology products and services.
Continue reading »
Popularity: 1% [?]
A recorded interview with Charles Mauro CHFP conducted by Robynn McCarthy
Our newest post is a recent in-depth live interview recording of Charles L Mauro covering his more than 30 years as a leading usability scientist. If you are wondering why some products are easy to use and others much less so, why Apple products are so successful, what does it take to create a world-class user experience you will find the interview eye opening if not highly thought provoking.
Continue reading »
Popularity: 2% [?]
The usual question: Over the past 30+ years as a consultant in the field generally known as human factors engineering (aka usability engineering), I have been asked by hundreds of clients why users don’t find their company’s software engaging. The answer to this persistent question is complex but never truly elusive. This question yields to experience and professional usability analysis.
The unusual question: Surprisingly, it is a rare client indeed who asks the opposing question: why is an interface so engaging that users cannot stop interacting with it? This is a difficult question because it requires cognitive reverse engineering to determine what interaction attributes a successful interface embodies that result in a psychologically engaging user experience. This question pops up when products become massively successful based on their user experience design – think iPhone, iPad, Google Instant Search, Nintendo Wii, Microsoft Kinect.
Continue reading »
Popularity: 100% [?]
Breaking news: Sante Oftrax, the CTO of NPE (North Pole Enterprises) spoke last week at the annual meeting of the International Society of Web 2.0 Rich Internet Applications for Global Package Distribution Conference (W2.0/RIAGPDC). He indicated that his firm’s recent migration from the human-based, dead-reckoning global navigation system, used for the last 500 years, to Google Maps point-to-point navigation interface was causing serious concern based on a recent usability test conducted by the main package delivery crew last month in Norway. He summarized the recent findings from the aforementioned usability testing study as follows:
Continue reading »
Popularity: 1% [?]
Tags: Cognitive workload, Google Maps, Google Maps and Santa's trip, NORAD, Santa's flight path, Situation Awareness, Usability testing
What is simplicity worth; to Cisco Systems apparently quite a lot. One can visualize the PowerPoint deck from Cisco’s investment banking group showing how acquisition of Pure Digital Media (maker of the Flip Video Camera) would: A) be a potentially decent financial investment and B) would imbue Cisco, a company whose products are arguably among the worst in terms of usability on the planet, with a much needed dose of positive brand equity. Recently, Cisco has apparently gotten religion around the idea of usability and user experience design, first by hiring a team of “user experience architects” and now through the acquisition of a product whose main feature list consists of basically one word, “Simplicity”. This comes as no surprise to anyone who tracks technology adoption trends. It has been known for some time that IT products overall are being driven toward less complex set up, use, and maintenance interaction sequences. This trend is known to impact products in all segments ranging from consumer applications to serious commercial IT offerings.
Continue reading »
Popularity: 3% [?]
Tags: Cisco acquires flip video Cam, Creating simplicity, Creating simplicity by design, Innovation and simplicity, New Product Development, Pure Digital Media Flip Video Camera User Experience Design, The cost of simplicity, usability engineering, Usability Science, Usability testing, User experience design Flip Video Camera
When tasked with creating compelling and empowering user interfaces for new high technology products and services, companies can learn more from the struggling airline industry than from Google or even Apple. The fact is, there is scant reliable data available on how to actually create compelling user interface solutions that are based on demonstrated real-world solution excellence. For sure there have been hundreds of books written on the topic and as many seminars are sold each year. However, when one looks deeply at this literature there is almost nothing that is based on proven and repeatable conceptual frameworks drawn from commercial success. This is a major problem for companies that now have the need, desire and technology to create products and related interfaces with high levels of automation and massive feature sets. Where then can companies turn for reliable insights into the design of compelling and empowering user interfaces in the future? The answer is not what you might assume…one of the best places to look is the struggling commercial airline industry.
Photo by Greg L. available under a Creative Commons Attribution Non-commercial license.
Continue reading »
Popularity: 3% [?]
